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Our regular office hours are Monday/Friday from 9:00 A.M. to 5:00 P.M., with extended hours and weekends during the summer months.
For all trips, a 50% deposit is required for each person at the time of booking, and the balance is due 14 days before the trip. Reservations made within 14 days of the trip must be paid in full, either by VISA, Master Card, American Express, or Discover, online or over the phone. You can also deliver a money order, cashiers check, or cash to our office in Seattle (3400 Harbor Ave SW Seattle, WA 98116). Please call us at 1-800-228-7238 before you stop by!
Cancellations & Refunds
If you cancel within 14 days, there is no refund. If you miss your trip because you are late, or choose not to attend, for whatever reason, there is no rescheduling or refunds. 15 or more days prior to your trip, we will refund you the balance of your trip, minus the 50% per person deposit.
We seldom cancel or postpone a trip, but we reserve the right to do so when necessary: due to water conditions, weather, insufficient reservations, or other reasons beyond our control. In such a case, 100% of your fees will be refunded or applied to another trip, but not expenses incurred in travel.
Prior to your rafting trip, each person will be required to sign a liability release at the river. Minors must have a legal guardian sign for them.
Disclaimer of Warranties
Blue Sky Outfitters provides all materials and information published on this Website "As Is" without warranty or conditions of any kind, either express or implied, including, but not limited to, implied warranties or conditions of merchantability, fitness for a particular purpose on non-infringement. Blue Sky Outfitters shall not be liable to any person or entity under any circumstances for any special, incidental, indirect or consequential damages, including, without limitation, damages resulting from use of or reliance on the information presented, loss of profits or revenues or costs of replacement goods, even if informed in advance of the possibility of such damages.
Links to Third-Party Sites
This Website may contain hyperlinks to websites operated by parties other than Blue Sky Outfitters. Such hyperlinks are provided for your reference only. Blue Sky Outfitters does not control such websites, and is not responsible for their contents. Blue Sky Outfitters' inclusion of such hyperlinks to such websites does not imply any endorsement of the material on such websites or, except as expressly set forth in this Website, any association with their operators.
Accuracy and Changes
Although Blue Sky Outfitters has attempted to provide accurate information on this Website, Blue Sky Outfitters assumes no responsibility for the accuracy of such information. Blue Sky Outfitters may revise the information contained in this Website and change the products or services mentioned at any time without notice. Mention of non-Blue Sky Outfitters products or services is for informational purposes only and constitutes neither an endorsement nor a recommendation.
Any feedback you provide at this web site shall be deemed to be non-confidential and Blue Sky Outfitters will have no obligation to protect such information and may use such information in any way it chooses.
Scope of Conditions
The above conditions apply to all visits to the Blue Sky Outfitters, Inc. Website (BlueSkyOutfitters.Com), both now and in the future.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
• To administer a contest, promotion, survey or other site feature
• To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on April 7, 2010
Seattle, Washington 98116
Online Booking Now Available!
Click on any of the links below to check available dates, book your trip, and ask us any questions.
Or, if you'd prefer, feel free to give us a call at (206)938-4030 or (800)228-RAFT or send us an . We'd be happy to help you plan the perfect trip.
Washington White Water Rafting